Answers to some of your most pressing questions

1. Is HOST Dry Cleaning safe for my carpet?

Yes, HOST Cleaning is safe for all types of carpet

2. Will my carpets resoil again rapidly?

No, HOST leaves no sticky residue behind so carpets stay cleaner longer

3. Will I be able to use my carpet soon after cleaning?

Yes, Because HOST is a Low-Moisture-Cleaner carpet can be used immediately after cleaning

4. Is HOST a new cleaning method?

No, the HOST process has been around since the 1950’s. Originally it was invented to help the carpet mills clean their carpet.

5. I've heard it's best to put off having your carpet cleaned as long as possible, is this true?

No. In fact, many of the major carpet mills today recommend professional cleaning at least one or two times per year. The build up of soil in your carpet in combination with foot traffic creates abrasions that breaks down your carpet fibers. The higher the traffic in a given area, the more often the carpet will need cleaning.

6. What do I need to do to prepare for the cleaning?

We ask that you remove any items that you wish to have cleaned under. We are not a moving company

With that being said, we are not lazy and will help with a few items if necessary. Also, items of sentimental or monetary value should be removed from surrounding areas that we may come in contact with. We take great pride in being careful and respectful of your home, but taking chances is unnecessary. Also, please vacuum thoroughly before we arrive. Secure pets so that there is no risk of them running out the door or walking on carpets while we are cleaning !

7. Can you get out all of the "stains"?

I would love to try! Some spills and spots may actually change the color of your carpet, therefore becoming a stain. Urine can stain the carpet almost immediately, and in many cases become permanent. Beverages with food coloring will dye the fibers, and oil over time will oxidize and stain. While most stains are permanent, others may come out with a specialized process.

We do not charge extra for spots and some stains, but others that require this specialized process may cost more. We do an inspection before beginning any work and inform you of any possible problems that we can foresee.

8. How often should carpets be cleaned?

The Carpet and Rug Institute recommends that household carpets should be cleaned every 12-18 months. Though many carpets may not visibly demonstrate the outward need for cleaning, pollutants in the air, allergens, and oils usually go undetected but should be removed. The longer time in-between cleanings, the more difficult the challenge to get the carpet back to original. Thus, a more frequent cleaning is recommended.

9. How long have you been cleaning carpets with the HOST System?

We have been cleaning with HOST for 22 years ! We are certified by HOST as a HOST Authorized Cleaner and are also a member of the HOST “ Professional Cleaners Association” PCA. We are also certified by the IICRC (Institute of Inspect on, Cleaning, Restoration, and Certification) This is a Nationwide non-profit organization that provides training and ongoing education to Professional Carpet Cleaners.

Have other questions?

Then just give us a call 1-800-310-1283.